Student Crisis Response Platform
Clinical Decision Support Tools to Optimize Campus-based Crisis Response, Intervention, and On-going Care
Overview
The HarrisLogic (HL) Student Crisis Response Platform (SCRP) is a cloud-based technology that powers evidence-based, culturally competent practices in student mental health and crisis intervention. We have been providing school-based crisis interventions including risk and threat assessment services for 12 years. The SCRP enables integrated campus-based crisis response across telephonic, mobile, facility-based, and virtual service delivery modalities.
Dallas Metro Case Study
The Behavioral Health Authority for the Dallas Metro Area, tasked HL with developing a model to provide hotline and mobile crisis response services to the 4th largest city in America, servicing almost 4 million residents spread across more than 5,500 square miles. A major component of these services revolves around responding to mental health crises in education-based settings.
HL Solution
HL developed a technology-enabled solution that was easy-to-use and empowered clinicians with evidence-based assessment and intervention tools. The SCRP’s decision support tools enable efficient and effective level of care determinations, so that patients can be treated in the least restrictive setting. Once a crisis has been resolved, the SCRP drives continuity of care, warm handoffs, and automates student and family follow ups.
Key Outcomes
Implementing the SCRP promotes expanded capacity and improved efficiency and effectiveness of existing behavioral health resources via integration and built-in best practices.
90%
Diversion from higher levels of care within community settings
80%
Diversion from higher levels of care within general and psych emergency departments
54%
Rate of outpatient engagement after 30 days
HarrisLogic Student Crisis Response Platform
The SCRP enables concurrent documentation and utilizes evidenced-based assessment and intervention to support risk formulation and level of care determinations. The solutions are scalable, rapidly deployable, and embody clinical and technical best practices.
Key Features
A software platform developed by clinicians for clinicians with a proven record of success in improving the lives of students and their families
Integrated management of student crisis hotline, telehealth, mobile crisis, and facility-based operations
Proprietary episode summary synthesizes the most salient elements of an episode of care
Secure, easy-to-use cloud-based system built for stability, redundancy, and scalability
Robust toolkits and dashboards for reporting and continuous quality improvement
Evolving platform being iteratively improved through collaboration with the Zero Suicide Institute, as well as clinical and academic partners
Designed for regulatory compliance with HIPAA, 42 CFR Part 2, CJIS, and HIV privacy rights
Key Benefits
Rapid triage, case assignment, assessment, treatment, and follow-up of students, faculty, or staff in need of mental health support
Improve efficiency and effectiveness of clinical operations across campus
More accurate level of care determinations, resulting in fewer higher level of care episodes, loss of tuition dollars, and higher persistent and graduation rates
Reduced costs associated with inpatient admissions and emergency department presentation due to more accurate level of care determinations
Improved follow-up and engagement with outpatient services
Decision support tools that reduce cognitive load and improve clinical decisions
Demonstrate fidelity to evidence based practices